Zenoxy Therapeutic Services Brokerage is an establishment incorporated under Department of Economic Development, Dubai Government with License Number 962629, and having its registered office at P.O. Box 11745, 17th St, Plot No. 125-136, Suite No. 601, Al Salemiyah Towers – Dubai.
1.2. You acknowledge that you are providing your personal information out of your free will.
1.3. You have the option of not to provide your personal information sought to be collected. At any given time you want to withdraw your consent, provided such withdrawal of consent is initiated by sending us an email. If you do not provide us personal information or if you withdraw the consent, ZenOxy shall have the option not to fulfill the purpose for which the personal information was sought and ZenOxy may restrict you form using website and platform.
3.1. The kinds of information that We collect about You include Personal Information and Non-Personal Information. Personal Information and Non-Personal Information are collectively referred to as "Information".
Financial information such as Bank account or credit card or debit card or other payment instrument details
Medical records and history
Login ID and password
Emirates ID/ Passport
3.3. We may also seek permissions to use camera, microphone and phonebook at point where required.
3.4. We may also collect other information when you visit our website and platform.This non-personal information may be stored in server logs and would not assist us to identify you personally. Such non-personal information may include:
3.4.1. Your usage details such as time, duration, frequency, pattern of use, features of use and the amount of storage used.
3.4.2. Master and transaction data and other data stored in Your user account.
3.4.3. Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files.
The methods by which We collect Your Information include but are not limited to the following:
4.1. When You register on Our Website and platform.
4.2. When You create a profile on Our Website/platform or as part of Services.
4.3. When You provide Your Information to us.
4.4. When You use the features and services on Our Website and platform
4.5. When You access Website/platform or Services.
We collect Your Information for various purposes, including the following:
5.1. In order to enable you to use the website or platform and to utilize our services. For instance, You may provide your financial information in order to process a payment which you need to make on the website or you may provide your health related information on the website in order to consult privately with the registered practitioners.
5.2. To respond to your enquires.
5.3. To provide you information about the product and services available on website and platform.
5.5. To inform you about the problems incurred on the website and platform including addressing technical problems.
5.6. For proper administering of the website and platform.
5.7. To conduct internal research and reviews for the website and platform(e.g. to examine which age group people are visiting our website maximum).
5.8. To improve the services, features, content and advertising on the website and platform.
5.9. To protect the integrity of website and platform.
5.10. To respond to judicial process and provide information to government agencies and law enforcement agencies with an investigation on matters related to public safety, as permitted by law.
5.11. To make disclosures as may be required under applicable law.(above uses collectively referred to as "Purpose(s)".
We are not sharing any personal data to any third party website or outside the country for any reason except for bank and government agencies.
The security of Your Personal Information is important to us. We have adopted reasonable security practices and procedure to ensure that the Personal Information (protected health information) collected is secure. We will not share the data with any third party except bank and applicable government agencies. While we will endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about You and prevent unauthorized access.
9.1. ZenOxy may provide you third-party website links on the website and platform that direct you to other or third-party websites/applications/content.
9.2. Links to third-party websites are provided for your convenience and exercise your judgments when visiting the third-party website from the ZenOxy website or platform.
9.3. ZenOxydoes not endorse any third party website, your usage of such third party violation websites and the content available on such website is subject to the use of respective third party website, ZenOxydo not take any responsibility for your use of any third party website.
If Your Personal Information changes, or if You need to update or correction in Your Personal Information or have any grievance with respect to the processing or use of Your Personal Information, for any reason, You may send updates and corrections to us at our mentioned email ID and We will take all reasonable efforts to incorporate the changes within a reasonable period of time. If Your Personal Information is stored as part of Your profile on the Website, You can update Your profile on the profile pages of the Websites.
ZenOxy may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.
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